Turn Your Claims Data Into a Competitive Advantage
Remove PHI, PII, and PCI from claims documents, call transcripts, and communications so your analytics, fraud, and AI teams can work with real data—accurately, compliantly, and entirely within your infrastructure.

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From Locked Claims Data to AI-Ready
Three steps to compliant, usable insurance data—whether you're building fraud models, enabling AI-powered claims processing, or cleaning up legacy archives.
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Detect Sensitive Data Across Every Claims Document
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Remove Identifiers Without Losing Claims Context
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Prove Your Compliance Holds Up
Built for How Insurance Data Actually Looks
Auto claims with police reports referencing the same claimant six different ways. Health claims mixing diagnosis codes with narrative adjuster notes. Decades of scanned paper forms in data lakes that traditional DLP never touched. Limina handles all of it.
Process Every Claims Format at Scale

Enable AI-Powered Claims Processing

Real-Time Redaction for Contact Centers

Your Infrastructure, Complete Control
52 Languages for Global Operations
Multinational Insurance Company
99.5%+
Production
0
Previous Tools Couldn't Deliver the Accuracy
A multinational insurance company wanted to build a RAG-based case reference application using roadside service voice data. A previous attempt with a major software provider failed to deliver adequate accuracy. Years of claims data sat unusable—too sensitive to feed into AI systems without a compliant de-identification layer that actually worked.
Limina Delivered Where Others Failed
Limina provided container-based detection and removal of policyholder information from voice transcripts, preserving the service context the RAG application needed. High-accuracy de-identification ensured compliance while the application improved agent efficiency with AI-powered case reference, processing claims data in production with reliability previous tools couldn't match.
Frequently Asked Questions
What sensitive data appear in insurance claims?
What sensitive data appear in insurance claims?
Policyholder names, policy numbers, SSNs, driver's license numbers, addresses, payment information, and beneficiary details. Health claims contain medical diagnoses, treatment histories, and prescription details. Auto claims include accident details and police reports. Property claims contain homeowner details and contractor information. Beyond standard identifiers, claims contain contextual details—employment information, family relationships, specific incident locations—that could identify individuals even without explicit account numbers. Photos and scanned documents may contain license plates, faces, and GPS metadata.
Can we still detect fraud after removing policyholder identifiers?
Can we still detect fraud after removing policyholder identifiers?
Yes. Fraud detection relies on patterns across claims, not individual identities. Suspicious patterns include similar damage descriptions across multiple claims, provider relationships suggesting collusion, and claim timing that indicates staged accidents. Pseudonymization preserves these relationships without storing real identities—you track multiple claims from the same provider, identify clusters of related claims, and detect fraud rings while protecting legitimate policyholders.
How does de-identification enable AI-powered claims processing?
How does de-identification enable AI-powered claims processing?
Insurance AI needs training data from millions of historical claims to learn fraud patterns, assess damage accurately, and automate routing decisions. De-identified claims preserve the patterns, relationships, and context AI needs without exposing policyholder identities. Train fraud detection on claim sequences and damage patterns. Build damage assessment models on historical repair costs. Turn regulated claims archives into AI training data that was previously too sensitive to use.
How does Limina handle legacy claims archives?
How does Limina handle legacy claims archives?
Insurance companies have decades of claims in scanned paper forms, legacy system exports, microfilm conversions, and outdated database backups. Limina processes these formats at scale—OCR extracts text from scanned and image-based documents, then entity detection runs across everything it finds. A major insurance company used Limina to map PCI exposure across 12-14 million legacy documents proactively, before a breach forced the issue.
Does our data leave our environment?
Does our data leave our environment?
No. Limina deploys as a container in your on-premises environment or VPC. All processing happens inside your existing security perimeter—no third-party cloud processing, no external transmission. This matters especially for insurance: claims documents, medical records, and policyholder data never flow to external services before they're protected.
Does Limina support the languages and claim types we handle?
Does Limina support the languages and claim types we handle?
Yes. Limina works across 52 languages with region-specific detection for insurance identifiers across North America, Europe, Asia, and Latin America. US Social Security numbers, Canadian health card numbers, Japanese My Number IDs, UK National Insurance numbers, and dozens of other locale-specific formats are all detected from a single deployment—alongside standard PHI and PCI.


